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Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.

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FAQS

What types of travel services do you offer?

JNE Getaway specializes in a variety of travel services including vacations, cruises, group trips, honeymoons, and destination weddings. We also offer specialty travel opportunities to travel exclusively with our agency.

How do I book a trip with JNE Getaway.

Booking your trip is easy! Simply complete our travel request form for a cruise or land trip and schedule a consultation with our team. From there, we handle the research and present the best travel options tailored to your needs. You choose your ideal destination and accommodations, and we take care of the rest—managing your reservations, keeping you informed, and preparing your travel documents. When it’s time to go, you’ll know exactly what to expect for an stress-free journey. Let’s start planning your next getaway!

What destinations can you book travel to?

We can book almost any destination worldwide. Whether you want to travel by cruise or tour, we can create a travel package for you in your dream destination. We offer multi-destination itineraries, as well, for those who want to make the most of their travel experience. Talk with our team about the best destination options for you!

Can you help with groups and destination weddings?

Absolutely! We specialize in group trips, including destination weddings, and can assist with all the details to make your event unforgettable. From location selection to guest accommodations, JNE Getaway has you covered.

Do you book flights?

JNE Getaway only books flights for travel packages that we create and manage. We do not book air tickets individually.

Can you book Airbnbs?

No, sorry! We do not book Airbnbs.

How do I know I am getting the best rate?

We strive to offer the best rates and exclusive travel opportunities. Our team constantly searches for the best deals and negotiates with travel suppliers to ensure you get the most value for your money.

Do I need a passport to travel?

If you are traveling out of the country, you need a government issued passport. Passports must not expire within six months of the travel return date. Passports must have at least two blank pages.

For cruises that depart from and return to the same U.S. port, a passport is not required. Instead, you can use a government-issued ID and a birth certificate. However, it is recommended to have a passport available in case of emergencies.

For more passport information, including how to apply or renew, visit this website:

https://travel.state.gov/content/travel/en/passports.html

Do you provide travel insurance?

We RECOMMEND the purchase of travel insurance to protect your travelers and your investment from unforeseen circumstances. Ask your our team about the benefits of travel insurance and how to add coverage to your trip itinerary.

What if I need to cancel or change my booking?

We understand that plans can change. JNE Getaway charges a $100 per person change/cancellation fee which must be collected prior to our agency releasing the booking. Our supplier's cancellation and change policies are, also, applicable to the booking which vary depending on the specific trip and components involved. We recommend contacting us as soon as possible if you need to make any changes to your booking.

Cruise booking form

Land Trip booking form

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